Testimonials

Hear it from our clients!

Don’t take our word for it. Simply listen to what a few of our customers have to say about the services, character, and integrity Innovative Restorations provides to people just like you, every single day.

Quick response, handled my home with care and billed my insurance. The guys there were so helpful, they even handled all the repairs to my home! I highly recommend them.

Joe J.

Innovative Restorations has come to our home in Cookeville twice after sewage has spilled into front yard and drained into our house. We are tremendously satisfied with this company, and will not hesitate to use their services in the future.

Tony B.

The rapid response & clean up to our home in our time of need was much appreciated! When you come home from a long day of work & walk into a river of water, it’s comforting to know there is a company to call that will take care of your home as if it was their own. They handled the clean up fast & efficiently along with repairs, we didn’t need to do anything but make the call. They did it all! One call DOES do it all!!!

Steve W.

Exceptional Job!! Always personable and professional. Will recommend to all my family and friends.

Michael I.

Coming home to a flooded basement after vacation is not a good feeling! Mikel saved the day! He is so pleasant, communicating every step of the way! He even communicated with my insurance company. I am very thankful for him and his team!

Cigi E.

Fast and totally professional, called them before 7am today and the were here, set up and getting us sorted before breakfast! Mike Buchanan, fabulous customer service will recommend to anyone….. thanks again your very appreciated

Louise K.

This company was recommended to me after water destroyed my home. Once they were contacted they did a wonderful job. They explained everything to me and got the job done. Very professional! They kept me informed and communicated with me as needed. Give them a call if you have a restoration issue!!!

Tamika P.

Speedy service and Kevin was very professional with the work done and patient to explain what was needed as well as answer our questions.

Susan S.

Very good to work with, courteous yet professional. Mychel put a lot of extra time in to get the work done. Great job Mychel!

Mike S.

I just can’t say enough good things about these guys!! They are fast, professional, and did an amazing job cleaning our basement after we had a septic backup. Mike and Alex took great care of us, and we highly recommend Innovative Restorations!!

Melissa M.

Thanks for the great job installing our new crawl space dehumidifier. Kirk and the young man from innovative restoration couldn’t have been more professional.
Update: Had a follow up due to the dehumidifier running excessively, great customer service they came right out and made necessary adjustments. Quite happy.

Nicholas S.

Mikel Buchanan and his team were great. He was knowledgeable and professional. Mikel was through and explained all the steps it was going to take to restore our bathroom. He even spoke directly with my insurance agent and answered their questions. Mikel and his team made a bad day, much better.

Matt A.

Michel was so pleasant and professional. He help alleviate our anxiety in such a stressful situation with all the water that entered our house through the roof. He took the time to explain how the equipment works and what our specific situation needed. His work ethic and how he treats the customer is truly refreshing!

Nancy S.

Would recommend them they are great was here within an hour to start clean up.. Josiah was very professional and productive, and worked til the mess was gone. We never would have been able to get all the water out the way they did. Thanks Josiah.

Anita M.E.

Whit and Michael did a first class job on our new floor restoration. They were on time, courteous, professional and had friendly personalities. Michele, their receptionist, was always helpful, informative, and obtained information that I requested. She was always knowledgeable and cheerful. A very good company to work with. Further, their carpet installer Bob was great too. On time and his carpet laying skills were second to none. I highly recommend Innovation Restorations to do your work.

Bill R.

Day Or Night Emergency Cleanup